Tácticas sindicais alternativas

Na Starbucks:

At the Mall of America last summer, workers confronted management about unbearable temperatures in the store. As Forman described it:

We had been complaining about how hot it was for years, but management refused to buy a fan or install air conditioning because it was "too expensive." At the same time, our store was pulling in $30,000 a week.

One morning, four of my coworkers walked into the back room of our store and gave the boss an ultimatum: "Will you buy the store a fan? Yes or no?" He stalled....so my four coworkers walked off the job, got in a car and drove to Target, leaving the boss to cover the floor. He was livid.

About 20 minutes later, my coworkers walked back in with a $14 box fan. They plugged it in, wrote "Courtesy of the IWW," drew a small black "Sabotage cat" [the IWW logo] on it, and enjoyed the breeze.

This left management with a choice. They could either remove the fan, in which case they would look like jerks. Or they could leave it there, as a monument to their own negligence.

To their credit, they did the right thing. Two days later, the district manager arrived with a $150 industrial floor fan. Two weeks later, they began installing air conditioning. This is the power of direct action. One week, $40 is too much to spend to bring the temperature in the store to within OSHA standards. The next week, management is spending $10,000 to keep the workers happy.